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Warranty Information

Warranty Coverage

As industry leaders in safety, quality and innovation we are proud to offer a world-class warranty on the WHOLE trampoline. Unlike other trampoline warranties that cover specific parts, our 10 year warranty covers the entire trampoline. From net to frame to mat - we are here for you. It is our years of fun guarantee!

Springfree Trampoline warrants its products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags.

Please note that our warranty has recently changed to 10 year coverage. If you are uncertain which warranty your trampoline is covered by, please contact our Customer Care team at  +41 (0) 22 774 06 57  or contact us.

Should your Springfree Trampoline be out of warranty and require replacement parts, these can be purchased by calling our customer care team at +41 (0) 22 774 06 57 or contact us.

Warranty Registration

To better serve customers requiring technical support, please register your warranty. Customers with registered warranties are given a profile that allows for easier support and also allows us to contact you with important product notifications.

Register your warranty


Warranty Claim

If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the claim form from the link below.

Should you have any question about making a claim, please reach out to our customer care team at +41 (0) 22 774 06 57 or contact us.

Make a claim